View previous topic :: View next topic |
Author |
Message |
SingleShotLover Super Member
Joined: Dec 26, 2007 Posts: 1005 Location: Illinois
|
Posted: Wed Oct 01, 2014 5:04 am Post subject: Browning |
|
I always like to give credit when a firearms manufacturer goes over and beyond in dealing with customers. Browning is now one of those companies.
When I purchased my T-Bolt Browning was running a special by which they paid the sales tax with a rebate check. I filled out the appropriate paperwork and in a matter of a couple weeks or less I had the check. I deposited it in my bank by way of "phone picture deposit" and though no more about it.
A couple weeks ago I got a letter from Browning asking about the check. It seems that my bank did not get the transfer (first time that has happened, and I use that method quite a bit) and I hadn't noticed. I did some research and found it had not been recorded and informed Browning. Since the promotion deadline had long since passed, I figured that I was out of luck. I was wrong. Lo and behold, yesterday I received a new check...no questions asked.
Bottom line is that if Browning is that diligent about a promotional event, I feel pretty confident in their service should I ever have firearm issues. Kudos to Browning!
_________________ If you can't hit it with one, you probably can't with two either!
The biggest problem with a closed mind is that it never seems to come with a closed mouth.
SSL |
|
Back to top |
|
|
Gil Martin Super Member
Joined: Jan 28, 2005 Posts: 1837 Location: Schnecksville, PA
|
Posted: Wed Oct 01, 2014 7:28 am Post subject: Re: Browning |
|
I like a story with a happy ending. All the best...
Gil
_________________ Gil |
|
Back to top |
|
|
Elvis Super Member
Joined: Jul 27, 2008 Posts: 9239 Location: south island New Zealand
|
Posted: Wed Oct 01, 2014 12:26 pm Post subject: Re: Browning |
|
that is great customer service.
thankyou for letting us know.
_________________ You shot it You pluck it !
Them who eats the most duck eats the most feathers! |
|
Back to top |
|
|
gelandangan Super Member
Joined: May 07, 2006 Posts: 6396 Location: Sydney Australia
|
Posted: Wed Oct 01, 2014 3:22 pm Post subject: Re: Browning |
|
Awesome service. that ought to bring customer loyalty.
_________________ A straight line is the shortest distance between two points.
A smile is the shortest distance between two people.
Do - Not try!
gelandangan.weebly.com/ |
|
Back to top |
|
|
slimjim Super Member
Joined: May 16, 2009 Posts: 8314 Location: Fort Worth TX
|
Posted: Wed Oct 01, 2014 6:58 pm Post subject: Re: Browning |
|
Solid Service! Thanks for sharing.
_________________ "To anger a conservative, lie to him. To anger a liberal, tell him the truth." - Theodore Roosevelt
"The world is a dangerous place to live; not because of the people who are evil, but because of the people who don't do anything about it." - Albert Einstein |
|
Back to top |
|
|
Vince Site Admin
Joined: May 25, 2005 Posts: 15704 Location: Brisbane AUSTRALIA
|
|
Back to top |
|
|
|