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Help / Support / How-to's / Discussion related to PointBlank Software and External Ballistics in general
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rinodods
Rookie Member
Rookie Member


Joined: Sep 17, 2018
Posts: 5

PostPosted: Fri Sep 21, 2018 7:15 pm    Post subject: Donation Reply with quote

Paid donation on Sept 16 but the software still says it can't find donation information for my account. Any suggestions?
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Vince
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Joined: May 25, 2005
Posts: 13882
Location: Brisbane AUSTRALIA

PostPosted: Fri Sep 21, 2018 8:13 pm    Post subject: Re: Donation Reply with quote

Hang in there rinodods...DallanC is a busy man this time of year, it’s hunting season, but he won’t be far away mate.

_________________
Cheers, Vince Cheers

Illegitimi non carborundum
(Never let the bastards grind you down)

Live simply. Love generously. Care deeply. Speak kindly. Leave the rest to God.

"Nulla Si Fa Senza Volonta."
(Without Commitment, Nothing Gets Done)
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rinodods
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Joined: Sep 17, 2018
Posts: 5

PostPosted: Fri Sep 21, 2018 9:15 pm    Post subject: Re: Donation Reply with quote

Oh I'm not in that big of a hurry. About to get my hunt on as well. lol
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Vince
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Joined: May 25, 2005
Posts: 13882
Location: Brisbane AUSTRALIA

PostPosted: Sat Sep 22, 2018 3:36 pm    Post subject: Re: Donation Reply with quote

rinodods wrote:
Oh I'm not in that big of a hurry. About to get my hunt on as well. lol

Good luck with your hunt mate.

_________________
Cheers, Vince Cheers

Illegitimi non carborundum
(Never let the bastards grind you down)

Live simply. Love generously. Care deeply. Speak kindly. Leave the rest to God.

"Nulla Si Fa Senza Volonta."
(Without Commitment, Nothing Gets Done)
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DallanC
Site Admin
Site Admin


Joined: Jan 18, 2005
Posts: 3229
Location: Utah

PostPosted: Mon Sep 24, 2018 8:59 am    Post subject: Re: Donation Reply with quote

rinodods wrote:
Paid donation on Sept 16 but the software still says it can't find donation information for my account. Any suggestions?

Sorry about not seeing this until now, I have been extremely busy lately.

I looked up your payment and I see record of it on Paypal, but for whatever reason the website did not register it. This is the first time in 5 years that hasn't happened, something hiccuped apparently.

Anyway, I manually updated your HuntingNut account info, so that should be GTG. From here, next time you run Pointblank after the timer screen goes away, at the top of the program under Misc is an option "Download Donation Key". Click that and enter your HuntingNut login info. The program will then ping the website, download a key file that disables the PointBlank timer screen.

Let me know if you have any issues. Thanks for your patience!


-DallanC
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rinodods
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Joined: Sep 17, 2018
Posts: 5

PostPosted: Sun Sep 30, 2018 7:52 pm    Post subject: Re: Donation Reply with quote

Worked like a champ. Thanks.
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ags1923
Rookie Member
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Joined: Oct 01, 2018
Posts: 1

PostPosted: Mon Oct 29, 2018 9:28 pm    Post subject: Re: Donation Reply with quote

Same problem here. Donated Oct 14 and says no donation information
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DallanC
Site Admin
Site Admin


Joined: Jan 18, 2005
Posts: 3229
Location: Utah

PostPosted: Tue Oct 30, 2018 8:37 pm    Post subject: Re: Donation Reply with quote

ags1923 wrote:
Same problem here. Donated Oct 14 and says no donation information

Thanks for letting me know, something is apparently broken in the system probably due to paypals recent security changes.

That said, I updated the outstanding accounts... PointBlank should recognize the change now.

I will dig into this further to find the issue.


-DallanC
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